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PhonePe

PhonePe is expanding, with 70 crore registered users (ET BrandEquity, 3 Oct), a UAE licence and a plan for 20,000 sales hires and 5 million payment devices (Financial Express, 27 Sept). Its 79% UPI share with Google Pay sits against NPCI's 30% cap, due by December 31, 2026 (The Hindu BusinessLine, 28 Sept).

What it means

PhonePe is paying more for each rupee of growth, through cashback and partner incentives.

Reported: Revenue +11.5% in FY26, and the net loss widened 62% to ₹2,792 cr. Inc42,

Affected
  • Pine Labs — prices no margin supportsDo now: don't chase PhonePe on that spending before its next results; a widening loss cannot fund it for long.
  • PhonePe's bank, lender and insurer partners — payments tied to a widening lossDo now: keep it on short payment terms while its loss widens.
PhonePe's net loss widened from FY25 to FY26

Both figures from 16 Sept 2026 reports.

FY25 restated loss₹1,727 crore

up 62%

Latest moves

Our read of each move first, where we have one; what the report said is marked Reported.

All 328 stories on PhonePe2 leadership moves at PhonePe →

Background

From 6 stories, the newest dated 5 Oct 2026. Summary written 6 Oct 2026.

PhonePe is a digital payments company in India that serves consumers and merchants, including a payment gateway for merchants. [1] source: Business Standard

Show 3 more paragraphs and 6 sources

It has over 700 million registered users, and it reported FY2025 revenue from operations of ₹7,631 crore. [1] source: Business Standard In October 2026 it marked its 10th anniversary with a campaign film made with Ogilvy, which cites 70 crore registered users. [2] source: ET BrandEquity

Business Standard reported that PhonePe's net loss widened to ₹2,791.59 crore in FY26 from ₹1,727.41 crore in FY25, while revenue grew 11.5 per cent to ₹7,920.48 crore. [3] source: Business Standard Discontinued rent payment income after RBI guidelines and the real-money gaming ban weighed on revenue. [3] source: Business Standard Its estimated Rs 12,000 crore IPO was awaiting SEBI approval in October 2026. [4] source: Financial Express In May it launched an AI-powered integration layer that cuts merchant payment gateway onboarding from weeks to minutes, with SMEs prioritised. [1] source: Business Standard In September 2026 PhonePe said AI cut selected audit processes from four days to three minutes and saved about 22 person-days per app release. [5] source: Inc42 It uses more than 200 AI agents. [5] source: Inc42

Former PhonePe marketing leader Ramesh Srinivasan was appointed Head of Growth and Revenue at Snabbit in October 2026. [6] source: Storyboard18

Sources

  1. PhonePe marks 10 years and 70 crore users with Ogilvy film featuring India's fastest speakerET BrandEquity

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Questions about PhonePe

How fast is PhonePe growing in India?

PhonePe's FY26 revenue grew 11.5 per cent to ₹7,920.48 crore, while its net loss widened to ₹2,791.59 crore from ₹1,727.41 crore in FY25. [3] source: Business Standard

What is PhonePe's current strategy in India?

In May PhonePe launched an AI-powered integration layer cutting merchant payment gateway onboarding from weeks to minutes. [1] source: Business Standard In September 2026 it said AI shortened selected audit processes from four days to three minutes. [5] source: Inc42 In October 2026 its estimated Rs 12,000 crore IPO awaited SEBI approval. [4] source: Financial Express

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