MakeMyTrip
MakeMyTrip is expanding its product range, with voice accounting for 30–40% of activity in Tier III and IV markets (Inc42, 30 Sept) and more than 350 guided tours now bookable across over 60 cities (The Hindu BusinessLine, 14 Aug). A consumer commission ordered it to pay ₹48,775 over failed hotel bookings (Times of India, 29 Sept).
What it means Rival travel platforms face a competitor adding assisted booking, paid fare protection and tourism-ministry inventory together.
Latest moves
Our read of each move first, where we have one; what the report said is marked Reported.
- Reported: MakeMyTrip’s paid fare-drop protection can ease booking hesitation and lift ancillary revenue, but its value will depend on accurate fare tracking, clear claims handling, and tightly managed refund exposure.Reported: MakeMyTrip has introduced Price Drop Protection, a paid add-on that tracks booked airfares until six hours before departure. It costs ₹229 per person for domestic flights and starts at ₹349 for international bookings, with refunds capped at ₹2,500 and ₹3,000 respectively.Watch:
- Reported: MakeMyTrip’s bundled Bengaluru-Agatti offering reduces trip-planning friction and makes Lakshadweep more accessible as a premium, seasonal domestic leisure destination.Reported: MakeMyTrip has partnered with Fly91 on exclusive Bengaluru-Agatti holiday packages for Lakshadweep, bundling flights, permits, stays, meals and activities.Watch:
Background
From 8 stories, the newest dated 30 Sept 2026. Summary written 3 Oct 2026.
MakeMyTrip is an online travel platform in India that sells flights, hotels and holiday packages. [1] source: Times of India[2] source: Mint[3] source: The Hindu BusinessLine
Show 3 more paragraphs and 8 sources
It says it is an Indian company, Nasdaq-listed and compliant with Indian laws and data-privacy frameworks. [4] source: Business Standard Its Myra assistant uses around 10-12 specialist AI agents to handle travel queries. [5] source: Inc42 IRCTC said third-party associates including Paytm, MakeMyTrip, ixigo and ConfirmTkt account for 28% of India's online rail-ticket bookings. [6] source: The Hindu BusinessLine
In September 2026 MakeMyTrip launched Price Drop Protection, priced at ₹229 per person for domestic flights and from ₹349 for international bookings. It tracks fares until 6 hours before departure, with refunds capped at ₹2,500 and ₹3,000 per person. [2] source: Mint Also in September 2026, it launched Bengaluru-Agatti holiday packages for Lakshadweep with Fly91. The seasonal service starts November 12, and 3-night, 4-day packages start at ₹89,999 per person. [3] source: The Hindu BusinessLine Inc42 reported in September 2026 that MakeMyTrip gets 30-40% of activity in Tier III and IV regions from voice interactions. [7] source: Inc42 A Gurdaspur consumer commission ordered it to pay Rs 48,775 over failed hotel bookings in Srinagar and Gulmarg. [1] source: Times of India
Group CTO Sanjay Mohan said conversational AI is reshaping booking journeys. [5] source: Inc42 EaseMyTrip renewed allegations on 15 May 2025 that MakeMyTrip's Chinese-linked ownership creates security risks, and MakeMyTrip rejected the claims. [4] source: Business Standard Business Standard noted that EaseMyTrip's ReSave price-drop benefit is zero-cost, while MakeMyTrip charges for similar protection. [8] source: Business Standard
Sources
Questions about MakeMyTrip
What is MakeMyTrip's current strategy in India?
In September 2026 MakeMyTrip launched Price Drop Protection at ₹229 per person for domestic flights.[2] source: Mint It also launched Bengaluru-Agatti Lakshadweep holiday packages with Fly91.[3] source: The Hindu BusinessLine It is expanding voice capabilities for Tier III and IV users, where voice is 30-40% of activity.[7] source: Inc42
Who are MakeMyTrip's main competitors?
MakeMyTrip competes with EaseMyTrip, which launched the zero-cost ReSave price-drop benefit while MakeMyTrip charges for similar protection. Cleartrip, Goibibo and ixigo are named alongside it. [8] source: Business Standard
More stories about MakeMyTrip
- MakeMyTrip adds guided tours in 60+ cities as Independence Day travel demand rises
- MakeMyTrip Q1 FY27 revenue rises 6.2%, while profit drops 65%
- MakeMyTrip launches OneCircle rewards across 13,376 properties, targeting Tier-II/III travel demand
- Tier 2/3 cities drive 60% of India's corporate travel bookings in H1 FY26
- MakeMyTrip rolls out paid flexible check-in/out across 10,000+ Indian hotels
Stories that mention MakeMyTrip
6 stories
MakeMyTrip is named in these stories but is not their subject.
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- Hourly-stay platforms Bag2Bag, Brevistay, MiStay scale fast as branded hotels monetise idle daytime rooms
- BOBCARD launches summer travel offers across Air India, MakeMyTrip, EaseMyTrip and 5 more partners