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MakeMyTrip launches fare-drop protection for domestic and international flyers
Our read
MakeMyTrip’s paid fare-drop protection can ease booking hesitation and lift ancillary revenue, but its value will depend on accurate fare tracking, clear claims handling, and tightly managed refund exposure.
Watch
Average refund payout, claim frequency and payout-to-fee ratio by route, booking lead time and airline.
Ask next
The report,
MakeMyTrip launched Price Drop Protection, charging ₹229 per person for domestic flights and starting at ₹349 for international bookings, with fare tracking until 6 hours before departure and refunds capped at ₹2,500 and ₹3,000 per person.
- Domestic flights, fee per person₹229
- International flights, fee per person (starting)₹349
Reported figures
From the report. Source details below
- ₹1,00,000
- 15 per cent
- ₹85,000
- ₹15,000
What to watch next
- Customer reviews mentioning denied claims, delayed refunds, fare-comparison disputes or confusion over eligibility.
Likely next moves
Our read of what comes next — analysis, not reported by the source.
- Refine terms, automated fare-comparison logic and instant-credit processes to reduce claim disputes and support costs.
The counter-case
The case against this reading — not reported by the source.
The add-on may be more marketing than meaningful differentiation: low refund caps, a six-hour pre-departure cutoff, and uncertain eligibility mechanics could limit customer payouts precisely when fares move most. At ₹229-₹349 per traveller, uptake may be weak among price-sensitive users, while claims, customer support and refund disputes could erode margins and trust.