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CCI dismisses Zomato pricing and platform-fee complaint, but checkout scrutiny remains
India’s CCI dismissed a complaint alleging Zomato abused dominance through platform fees, delivery charges and higher app menu prices. The ruling clears no prima facie competition-law breach, but checkout disclosures and cancellation design remain subject to consumer-protection and dark-pattern scrutiny.
Reported figures
From the report. Source details below
| platform fee introduced at around Rs 2 per order in | 2023 |
|---|---|
| April 13, | 2026 order date |
Also in the report
- Rs 123.50 base price on Zomato
- Rs 105 direct restaurant price including GST
- around 33% restaurant commission alleged
- July 23, 2026 CCI order date
- Sections 3 and 4 of the Competition Act
- Section 26(2) case closure
- 13 prohibited dark-pattern practices
- 19-member dark-pattern working group
Other figures
- Rs 198 total order bill
- Rs 43 delivery fee
- Rs 14.90 platform fee
What to watch next
- Consumer court complaints or viral incidents alleging that displayed food prices differ materially from checkout totals.
- Restaurant-association filings alleging discriminatory commissions, ranking bias, exclusivity or discount-funding pressure.
Likely next moves
Our read of what comes next — analysis, not reported by the source.
- Monitor restaurant-partner complaints for allegations involving commissions, discount sharing, search ranking or preferential treatment.
The source
First seen