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BHIM adds MyUPI multilingual AI assistant for UPI support and safety tools
NPCI BHIM Services launched MyUPI, a multilingual conversational AI assistant for UPI support, complaint tracking, mandate management, payee verification, account safety controls and fraud-awareness guidance within the BHIM Payments App.
- MyUPI assistance availability
- 24/7 assistance
- Languages at launch
- 5 languages at launch
- MyUPI key features
- 8 key features
Channel facts
From the report. Source details below
- 24/7 assistance
- 5 languages at launch
- 8 key features
Signals to track
- Reported reductions in support-call volumes, complaint-resolution times and failed-payment abandonment.